"I was in town for a congress at Salzburg Congress, directly opposite the Sheraton Grand. The chauffeur was waiting with a name board after landing at SZG; ten minutes later I was in the car, and barely fifteen after that we pulled onto the Auerspergstrasse forecourt. The doorman had already been briefed. It could not have been smoother."

Your Chauffeur for the Sheraton Grand Salzburg
Private airport transfers between Salzburg Airport, Munich or Vienna and the Sheraton Grand at the Mirabell Gardens. Meet and greet in arrivals, live flight tracking and punctual pickup right at the hotel entrance on Auerspergstrasse.
From the Plane Straight to the Mirabell Gardens
The Sheraton Grand Salzburg sits exactly where Salzburg is at its most beautiful: right on the Mirabell Gardens and Kurgarten on Auerspergstrasse, a short stroll from the Getreidegasse and directly next to the Salzburg Congress centre. Guests checking in here do not want to drag suitcases around looking for a ride or stand in a queue at the airport. That is precisely what we are here for: your chauffeur is already waiting when you land, and Salzburg Airport (SZG) to the hotel door takes about ten minutes.
The route is short, roughly four kilometres, which is exactly why the process matters more than the distance. On arrival we welcome you with a name sign in the arrivals hall, take your luggage and walk you to the car. Thanks to live flight tracking we usually know before you do whether your flight is delayed, and we adjust the pickup time automatically. There are no waiting charges for a delay that was not your fault, and no meter ticking away in traffic. Your fare is fixed before the journey begins.
Many of our Sheraton Grand guests travel on business, often for conferences at the adjacent Salzburg Congress. For them, the transfer is part of the schedule: an immaculate Mercedes, onboard Wi-Fi and still water, a driver who is discreet and knows the airport's peak hours. If you have to present at the Congress at 8 am, our on-time guarantee is something you can build your day around.
Departure is where we really earn our keep. Your chauffeur waits at the agreed time directly at the hotel driveway on Auerspergstrasse, helps the concierge load your luggage and calculates the departure time based on your flight, live traffic and current queues at the airport. Early departures from Salzburg or Munich are routine for us; we are on time outside the hotel even at 4 am.
Beyond Salzburg Airport, we naturally take you further afield: Munich Airport (MUC) in around one and a half to two hours, Vienna (VIE) for long-haul connections, or the Hauptbahnhof just one and a half kilometres away. And if a free day opens up between meetings, we will collect you at the hotel for a private day trip to Hallstatt or the Salzkammergut.
Included in the flat rate
Meet and Greet at the Airport
Your chauffeur awaits you with a name sign in the Salzburg Airport arrivals hall and escorts you and your luggage to the car.
Live Flight Tracking
We monitor your flight and adjust the pickup time automatically if it is delayed, at no extra cost and with no stress.
Pickup at the Hotel Entrance
Your car waits right at the Auerspergstrasse driveway. Your driver handles the luggage and coordinates with the concierge.
On-Time Guarantee
For departure transfers we build in buffers for traffic and security. You reach your flight relaxed and with time to spare.
Fixed Price Before You Ride
Your rate is confirmed at booking, regardless of traffic, diversions or waiting time. Check it instantly in our booking calculator.
Built for Business and Congress
Discreet drivers, Wi-Fi, water and charging ports on board. Ideal for delegates at the Salzburg Congress next door.
Four simple steps
- 01
Enquire or Book Instantly
Enter your flight details and the Sheraton Grand Salzburg as pickup or drop-off in the booking calculator and get your fixed rate instantly.
- 02
Confirmation with All Details
You receive a confirmation with driver contact, meeting point and pickup time. On travel day we also send a short message.
- 03
Welcome and Ride
Your chauffeur greets you in arrivals or at the hotel entrance, loads your luggage and drives you comfortably to your destination.
- 04
Arrival Without Detours
You step out directly in front of the Sheraton Grand or at the correct terminal. Payment is cashless or as agreed.
From Experience: Pickups at the Sheraton Grand
Stefan Reiter
Stefan Reiter, Senior Chauffeur and Business Transfer Specialist
The Sheraton Grand is one of my most frequent addresses, especially during congress weeks. The driveway on Auerspergstrasse is well laid out, but when a big conference lets out at the Salzburg Congress next door, it gets crowded fast. For group arrivals I coordinate with the concierge in advance and position the car a few minutes early, so my guests never have to wait in the crush.
From the hotel to Salzburg Airport takes me barely ten minutes outside peak hours. The tricky window is early winter mornings: between 7 and 9 am the ski shuttles and commuter traffic squeeze through the city. For a 9 am departure I prefer to collect my guests fifteen minutes earlier. It sounds overly cautious, but anyone who has seen the security queue on a Saturday in February understands why.
My tip for guests with a free day: let us drive you to Hallstatt in the morning and return in the afternoon via St. Gilgen and Lake Wolfgang. You start right at the Mirabell Gardens and are back in good time for dinner. Many of my regulars at the Sheraton book exactly this loop because it works without time pressure and without hunting for parking.
Auerspergstraße in detail: how arrival at the Sheraton Grand actually works
The Sheraton Grand Salzburg sits at Auerspergstrasse 4, right on the Kurgarten with its own access to the Mirabell Gardens. For arrivals this means one thing in practice: we almost always approach along the Rainerstrasse axis or come down Elisabethstrasse from the station, turn into Auerspergstrasse and stop directly on the forecourt in front of the main entrance. The forecourt is short and actively managed by hotel staff; idling and long waits are not tolerated there. So we time things so the car pulls up only when you are genuinely ready to leave, and on arrival the doorman takes your luggage while the chauffeur is still at the vehicle.
From Salzburg Airport the standard route runs along Innsbrucker Bundesstrasse, then depending on the time of day either through the Neutor tunnel via Neutorstrasse or around the outside across the Staatsbruecke. The chauffeur decides this live: the Neutor saves distance but clogs on weekdays between roughly 7:30 and 9:00 and again after 16:30. From the Hauptbahnhof it is barely five minutes via Elisabethstrasse, which matters most for Railjet arrivals from Vienna or Munich, when the chauffeur is already waiting at the south end of the platform so you never haul suitcases through the station concourse.
For conference guests the hotel's position is a genuine advantage worth planning around: Salzburg Congress is directly opposite, under two minutes on foot. Guests almost never book rides there, but they do book evening runs to the Residenz, up to the fortress or out to Hellbrunn Palace. On congress evenings with several hundred delegates, Auerspergstrasse sees a dense sequence of pickups from around 18:00. We stage the car five minutes early on Faberstrasse and roll up only on your call, so there is no idling and no waiting on your side.
The seasonal picture changes the maths considerably. During the Festival weeks from late July to late August, the old-town side becomes largely traffic-restricted from late afternoon; rides towards the Festspielhaus end at Herbert von Karajan Platz, and Hofstallgasse access requires special permits. In Advent, the Christmas markets at the cathedral and in the Mirabell Gardens, literally outside the hotel door, bring noticeably more pedestrians and coach traffic to Rainerstrasse at weekends. And on ski Saturdays in January and February we deliberately build 30 to 45 minutes of buffer into transfers towards Zell am See or Obertauern, because the Tauern motorway southbound reliably slows in the morning.
Minute by minute, an airport arrival runs like this: we track your flight before it lands. At touchdown the chauffeur moves into the short-stay zone; about ten minutes after landing he is standing in the Terminal 1 arrivals area with a name board, directly behind the sliding doors. SZG is small — gate to baggage belt is rarely more than a five-minute walk. After the greeting the chauffeur takes the luggage; the car is a few steps away. Roughly 25 minutes after landing you pull up on the Auerspergstrasse forecourt, where the doorman is already expecting you if we know your room reservation.
Getting to the Sheraton Grand compared
| Rental car | Public transport | Our private transfer | |
|---|---|---|---|
| Airport to hotel door | plus parking search | transfer required | ✓ direct to forecourt |
| Waiting on flight delay | ✗ not applicable | ✗ next bus only | ✓ flight is tracked |
| Luggage handling | ✗ yourself | ✗ yourself | ✓ chauffeur and doorman |
| Parking on Auerspergstraße | garage, paid | n/a | ✓ not needed at all |
| Cost fixed in advance | ✗ variable | ✓ ticket price | ✓ fixed at booking |
| Night arrival after 11 pm | ✓ possible | ✗ limited service | ✓ available 24/7 |
| Onward to MUC or VIE | one-way rental needed | train with changes | ✓ one booking, one car |
What our guests say
"We arrived from Munich Airport in the middle of the Festival weeks. The driver knew the old-town closures by heart, chose the Staatsbruecke route and we reached the hotel without a single stop. In the evening he got us to the Festspielhaus on time, dropping us at Herbert von Karajan Platz. Extremely assured driving."
"Ski Saturday, transfer from the Sheraton Grand to Zell am See. The team had proactively built in extra time because the Tauern motorway was crawling, and the car was staged five minutes early without blocking the forecourt. Ski luggage was handled without fuss. One star off only because the confirmation email arrived a little late."
Frequently asked questions
Can't find your answer? Message us on WhatsApp – we typically reply within minutes.
WhatsAppWhere exactly do I meet my driver at Salzburg Airport?+
Your chauffeur waits with a name sign right in the arrivals hall, just past baggage claim. Salzburg Airport is compact, so you cannot miss him. He helps with your luggage and walks you to the car.
What happens if my flight is delayed?+
Nothing you need to worry about. We track your flight in real time and shift the pickup automatically. There are no extra waiting charges and your agreed fixed rate stays the same.
How long is the transfer from the airport to the Sheraton Grand Salzburg?+
Usually around 10 minutes for the roughly 4 kilometres. At peak times or on winter weekends it can take a little longer, which we already factor into the planning.
Where will I be picked up on departure?+
Directly at the hotel driveway on Auerspergstrasse. Your driver contacts you in good time, helps load your luggage and coordinates with the concierge if needed. All you have to do is be in the lobby on time.
Do you also drive to Munich or Vienna Airport?+
Yes. Munich Airport (MUC) takes about one and a half to two hours depending on traffic, ideal for long-haul flights. We also run regular transfers to Vienna (VIE). Both routes can be booked at a fixed rate through the booking calculator.
Can you pick me up at the Sheraton for a day trip to Hallstatt?+
With pleasure. We collect you directly at the hotel and shape the day around your wishes, for example Hallstatt in the morning and the return via Lake Wolfgang and St. Gilgen. Your driver waits on site while you explore.
I have a conference at the Salzburg Congress. Can you organise multiple rides for our team?+
Yes, this is one of our most common requests at the Sheraton Grand. We coordinate multiple vehicles for your team's arrivals and departures, with a single point of contact and consolidated invoicing for your company on request.
How do I find out the price for my transfer?+
Enter your pickup, destination and date into our booking calculator and you will see your binding fixed rate instantly. It includes meet and greet, flight tracking, luggage assistance and all incidentals. No surcharges are added.
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